1. Introduction
This Privacy Policy describes how Museum Donation Portal ("we," "us," "our") collects, uses, and protects information when you use our Service.
2. Information We Collect
Museum Account Information
- Museum name and contact details
- Email address and phone number
- Billing information (processed by Stripe)
Donor Information
- Name, email address, and phone number
- Donation item descriptions and details
- Communication preferences
Technical Information
- IP addresses and browser information
- Usage data and analytics
- Cookies and similar technologies
3. How We Use Your Information
We use collected information to:
- Provide and maintain the Service
- Process subscriptions and payments
- Send transactional emails (donation confirmations, status updates)
- Improve and optimize the Service
- Respond to support requests
- Detect and prevent fraud or security issues
🔒 Data Separation: Each museum's data is logically separated within our database. Museums can only access their own donation records and cannot view data from other museums.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share data only in the following circumstances:
- Service Providers: Third-party services that help us operate (e.g., Stripe for payment processing, AWS for hosting)
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Storage and Security
Your data is stored on secure servers hosted by Amazon Web Services (AWS) in the United States. We implement industry-standard security measures including:
- SSL/TLS encryption for data in transit
- Encrypted database storage
- Regular security updates and monitoring
- Access controls and authentication
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. After account cancellation, data is retained for 90 days to allow for recovery, then permanently deleted unless required for legal compliance.
7. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Export: Request a portable copy of your data
- Objection: Object to certain processing of your data
To exercise these rights, contact us at privacy@vasari.art
8. Cookies and Tracking
We use cookies and similar technologies for:
- Authentication and session management
- Analytics and usage tracking
- Preference storage
You can control cookies through your browser settings. Disabling cookies may limit functionality.
9. International Data Transfers
If you access the Service from outside the United States, your information will be transferred to and processed in the United States. By using the Service, you consent to this transfer.
10. Children's Privacy
The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use after changes constitutes acceptance.
12. Contact Us
For questions about this Privacy Policy or our data practices, contact us at:
Email: privacy@vasari.art
Support: support@vasari.art